Plumbing guide ยท Lake Elsinore, CA

Signs of a Gas Leak in Your House and What to Do

If you smell gas, leave the house first and call from outside. This guide covers the signs of a gas leak in your house, the habits that keep you safe, and what happens after.

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Cutaway of a home showing the plumbing systemWater main and sewer main under the street, a water heater in the garage, a toilet, a kitchen sink, drain lines and the sewer line. Numbered hotspots link to services.Water mainSewer mainWater heater1Drains2Leaks and pipes3Sewer line4Toilets and fixtures5
  1. Leave right awayEveryone, pets included.
  2. Call from outsideGas utility or 911.
  3. Then call a plumberFor the repair, once it is safe.
The short answer

The short answer: leave, then call

At a glance
  • A rotten-egg smell means leaveNatural gas has an added odor so leaks are noticed.
  • Do not use switches, flames or phones insideAny spark can ignite gas.
  • Call the gas utility or 911 from outsideDo not try to find or fix the leak yourself.
  • Stay out until it is clearedReturn only when the utility or fire department says so.
  • Repairs are for a plumberGas work needs the right materials and a pressure test.
If you smell it now

What to do right now

Short, in order, and no shortcuts.

Smell gas right now? Leave first.

Get everyone, pets included, out of the building. Call your gas utility or 911 from outside, from a neighbor’s house, or from a spot well away from the building. Do not stop to look for the source, open windows, or collect belongings. Once the gas utility has made the house safe, call a plumber for the repair.

  1. Stop what you are doing

    Do not search for the source. Do not light a candle, stove or match.

  2. Do not use switches or plugs

    Do not turn lights or appliances on or off, and do not unplug anything. A spark is all it takes.

  3. Get everyone out

    Include pets. Leave doors as they are. Do not take time to open windows.

  4. Move away from the building

    Get well clear before you use a phone, in a neighbor’s yard or down the street.

  5. Call the gas utility or 911

    From outside. Say you smell gas, give the address, and follow their instructions.

  6. Stay out until cleared

    Do not return until the gas utility or fire department says it is safe.

Recognize it

Signs of a gas leak in your house

Smell comes first, but it is not the only sign.

The signs you can smell, hear and see

Natural gas has no smell of its own. Utilities add a harmless chemical that smells like rotten eggs or sulfur, specifically so that a leak is noticed. That smell is the first and most important sign. If you notice it, do not talk yourself out of it because it is faint or comes and goes.

Other signs of a gas leak in your house show up in the rooms and the yard. A hissing or whistling near a pipe or appliance suggests gas escaping under pressure. Outdoors, dead patches in the lawn, bubbles in standing water, or a dirt cloud blown from the ground can point to a leaking underground line. None of these is a test for you to run. They are reasons to leave and call.

What gas trouble looks, sounds and smells like
SignWhat it can meanWhat to do
Rotten-egg or sulfur smellGas is escaping inside or outsideLeave, then call from outside
Hissing, whistling or roaring near a pipe or meterGas under pressure is leakingLeave, then call from outside
Dead grass or plants in a strip or patchPossible leak from a buried lineKeep clear, call the gas utility
Bubbles in a puddle or wet groundGas rising through waterKeep clear, call the gas utility
Dirt blowing from the groundA line may be damagedLeave the area, call 911
Pilot light flame that is yellow or orangePoor combustion, not necessarily a leakHave the appliance checked
Of all the signs of a gas leak in your house, a smell takes priority over everything else in this table.

Symptoms in people and pets

Some signs of a gas leak in your house show up in people before anyone notices a smell, particularly in a closed room. Headache, dizziness, nausea, fatigue and trouble breathing are the usual complaints. Pets and houseplants may react first. If several people in the home feel sick at once and the symptoms ease when they go outside, take that seriously and leave.

Carbon monoxide is a separate hazard and it has no smell. It comes from fuel-burning appliances that do not burn properly or are poorly vented, not necessarily from a leak. Working carbon monoxide alarms on each level are the standard protection. If one sounds, go outside and call 911.

How your body can tell you
  • Headache or dizzinessThat eases outdoors and returns indoors.
  • Nausea or fatigueAcross several people at the same time.
  • Trouble breathingLeave immediately and call 911.
  • Pets behaving oddlyRestless, lethargic, or unwilling to enter a room.
  • Carbon monoxide alarmGo outside first, then call 911.
These do not diagnose a leak. They are reasons to leave.
Avoid

Do not do these things

Small actions can have big consequences in a gas-filled room.

Things that seem harmless but are not

The point of the list on this page is to turn quick decisions into habits. Gas ignites from very small sparks. Anything that can produce a spark or a flame near a leak is dangerous, which includes things you would never think twice about.

The other mistake is waiting. A leak that smells faint can grow, and a smell that seems to fade may only mean your nose has adjusted. A short delay is the thing to avoid.

What to avoid
Do notWhy
Flip a light switchSwitches can spark
Use a lighter, match or candleAn open flame can ignite the gas
Start a car in an attached garageIgnition and a closed space
Run a fan or open the garage door with an openerMotors and relays can spark
Use the phone while insideTreat the building as unsafe and make the call outside
Try to find the leak by smellYou add exposure and delay
Go back for a pet or belongingsThe air can reach dangerous levels
Wait to see if it passesLeaks do not fix themselves
Habits that matter in the first minutes.
Why it happens

Where leaks come from

Knowing the usual suspects helps you take them seriously.

Where gas leaks usually come from

Most household leaks come from a handful of places. Appliance connections wear out. Flexible connectors behind a stove, dryer or water heater can crack or loosen, particularly after an appliance is moved. Fittings along the gas line can loosen over time or after shifting. Valves can weep around the stem, and regulators can fail. Outdoors, the line to the meter can be damaged by digging, which is why a call to the utility before any project that breaks ground is standard practice.

An earthquake can also stress gas connections. California requires water heaters to be braced against earthquake motion under Health and Safety Code section 19211, and a heater that moves can strain its gas connection. If you feel a strong quake and smell gas afterward, leave the same way. For the heater side of this, see water heater repair.

Where leaks start
  • Appliance connectorsStove, dryer, furnace and water heater.
  • Pipe fittingsJoints along the gas line.
  • Shutoff valvesAt appliances and at the meter.
  • RegulatorsAt the meter or the appliance.
  • Buried linesDamaged by digging or by shifting ground.
Common sources, not a checklist for you to inspect.
Other smells

Gas smell or something else?

Several plumbing problems smell bad, and not all are gas.

Is it a gas smell, or something else?

Not every bad smell is a leak, but you cannot tell by smell alone, and a mistake in one direction is far more costly than in the other. If the smell is like rotten eggs, treat it as gas first. Sewer gas is also unpleasant, and it comes from drains and traps, which is a plumbing problem but a different one. Hot water that smells like sulfur is often caused by the water heater and not the gas supply. If the smell is only in the hot water and nowhere else, see water heater repair.

When in doubt, leave and call. The people who respond would rather check a false alarm than miss a real one.

What the smell may mean
SmellOften points toTreat as
Rotten eggs near the stove, heater or meterGasGas leak: leave
Rotten eggs from hot water onlyWater heater chemistryPlumbing issue: call
Sewage smell from drainsDry trap or drain troublePlumbing issue: call
Smoky or burning smellOverheating or a fire hazardCall 911
No smell, but a CO alarm soundsCarbon monoxideLeave, call 911
If you cannot tell, treat it as gas.
After the scare

How a leak gets repaired

What happens between the call and restored service.

What a plumber does once the house is safe

The gas utility makes the situation safe, which usually means shutting off supply at the meter. Only after that does repair begin. The plumber finds the leak, repairs or replaces the damaged piece, and then tests the gas piping before service is turned back on. Depending on the repair, the utility or a local inspection may be involved in restoring service. Ask the plumber what applies.

This is not a job for a homeowner. Gas work involves correct materials, sealants approved for gas, pressure testing and leak checks with the right instruments, and it carries real risk if done wrong. See gas leak repair and gas line repair for the services.

The repair order
  1. Utility makes it safe

    Supply is shut off and the area is checked.

  2. Plumber locates the leak

    With proper detection equipment.

  3. Repair or replace

    A fitting, connector, valve or length of pipe.

  4. Pressure test

    To confirm the repair holds.

  5. Service restored

    By the utility, once everything checks out.

Be ready

Lowering the risk

None of this replaces leaving when you smell gas. It helps you notice sooner.

  1. Know where the gas shutoff is

    Find the meter and the appliance shutoffs. Do not operate the meter valve unless the gas utility has told you how.

  2. Install carbon monoxide alarms

    On each level and near sleeping areas, and test them on the schedule the maker recommends.

  3. Have appliances checked

    Water heaters, furnaces and stoves are worth checking after they are moved or when a flame looks wrong.

  4. Call before you dig

    The utility locates buried lines for free in many places. Ask before any project that breaks ground.

  5. Replace old connectors

    Flexible connectors age. A plumber can replace them during any appliance work.

  6. Talk to your household

    Make sure everyone knows the plan: leave, then call from outside.

When to call

When to call a plumber about gas

The gas utility handles emergencies. A plumber handles the repair. Call after the house is safe.

  1. The utility has shut off your gas

    A plumber can find the leak and repair the piping.

  2. An appliance connector is worn

    Replace it before it becomes a leak.

  3. A pilot keeps going out

    A recurring fault needs a proper diagnosis.

  4. You are adding or moving an appliance

    Gas lines need correct sizing, fittings and testing.

Questions

Signs of a gas leak in your house: questions answered

What are the first signs of a gas leak in your house?
Usually the smell. Natural gas is given an odor, like rotten eggs or sulfur, so you can notice a leak. The smell can be faint, and it can come and go. Treat any such smell as a possible leak, and leave before you investigate.
What should I do if I smell gas in my house?
Leave right away with everyone in the household, pets included. Do not use switches, flames or appliances, and do not use a phone inside. Call your gas utility or 911 from outside. Stay out until you are told it is safe.
Should I open windows before I leave?
Do not take the time. The priority is getting everyone out quickly. Opening windows delays you and does not make the house safe. Leave doors as they are and go.
Can I turn off the gas myself?
The gas utility is the right party to shut off the meter. Do not operate the meter valve or search for the shutoff unless the utility has told you how. In a possible leak, the safest step is to leave.
Can a gas leak make you sick?
It can. Headache, dizziness, nausea and fatigue are common complaints, especially in a closed room. Carbon monoxide is a different hazard with no smell, and it comes from burning fuel poorly. If an alarm sounds, go outside and call 911.
Who do I call first, a plumber or the gas company?
The gas utility or 911, from outside. Once the house is safe, call a plumber for the repair. The line is open 24 hours a day, and same-day service is available, but a gas smell comes first.
How much does gas leak repair cost?
It depends on where the leak is, what part has failed, how easy it is to reach, and whether piping needs replacing. A worn connector is a different job from a buried line. Ask about pricing when you call.
Why does my hot water smell like sulfur?
A sulfur smell that appears only in hot water is usually a water heater issue and not the gas supply. It can still be unpleasant, and a plumber can help. If you smell it at the stove, the meter or near appliances, treat it as gas.
Can I use my gas appliances after a smell goes away?
Not until the gas utility or a plumber has checked. A smell that fades may mean a leak has stopped or that you have become used to it. Have it checked.
What should I do after an earthquake?
If you smell gas, hear hissing, or see damage near gas appliances, leave and call from outside. Heaters are required to be braced in California, and shaking can strain gas connections even where a heater stayed upright. See what to do when a pipe bursts for water damage.

House is safe and the gas is off? Call for the repair

Spotted signs of a gas leak in your house? Leave and call from outside first. Open 24/7. Same-day service is available for the repair once it is safe.

Call now, 24/7(951) 451-5200